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Acceptable Use Policy

Rules designed to protect customers, networks, and the wider internet.

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Starter policy requiring legal review

This template must be reviewed and customized for the company’s actual services, jurisdiction, operational practices, and adopted policies before production launch.

1. Purpose and scope

This policy applies to content, traffic, software, systems, and conduct associated with AS Hosting LLC services. Customers are responsible for users and applications operating through their accounts.

2. Prohibited use

  • Unsolicited bulk messaging, spam, or deceptive messaging.
  • Malware, ransomware, viruses, malicious scripts, or exploit distribution.
  • Phishing, credential theft, impersonation, or fraudulent activity.
  • Illegal content or activity and material that infringes copyrights or other rights.
  • Network abuse, denial-of-service attacks, attack coordination, or botnet infrastructure.
  • Unauthorized access attempts, credential testing, port scanning, or vulnerability scanning.
  • Systems intended to conceal or facilitate abuse, fraud, or unlawful conduct.
  • Resource usage that materially disrupts services, networks, or other customers.

3. Security and network integrity

Customers may not bypass security controls, interfere with network operation, or test systems without explicit authorization. Security research affecting third-party infrastructure requires documented permission from the responsible owner.

4. Content and intellectual property

Customers must have the necessary rights to host and distribute content. Valid notices of infringement or unlawful material may be reviewed and acted on according to applicable law and adopted procedures.

5. Enforcement

AS Hosting LLC may investigate suspected violations and take proportionate action, including requesting remediation, limiting traffic, isolating a service, or suspending or terminating access when necessary to protect customers, infrastructure, third parties, or legal obligations.

6. Reporting abuse

Reports should include the affected domain or IP address, timestamps, relevant logs or message headers, and a clear description. Do not include unrelated personal data or secrets.

Contact

Questions about this policy can be sent to support@ashostingllc.com.

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